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Returns/Options to cancel

You have the statutory right to cancel your order up to 14 days after your order is delivered. 

 

If your item is damaged, please contact us within 24 hours of receipt. 

 

If the products you have received from us are not what you were expecting, or maybe they aren't the right size for your needs, then providing they have not been manufactured specifically for you, you can request to return them by contacting us within 14 days of receipt.


If you decide to return the goods, please carefully re-package the goods so that they arrive in the same condition that they were in when we sent them to you and so that we can offer them for resale. Return the parcel to us using a signed-for delivery service so that you have proof of delivery. You will need to cover the return costs unless the goods were damaged when you received them.


We will assess the returned items on arrival at our factory and as long as the goods are received in perfect condition then we will refund the total value of the goods to your payment method within 3-5 working days. We reserve the right to deduct the cost of any damage from the refund amount.


Please note that any items that are supplied with a protective film will not be accepted as a return for a refund if any of that film has been removed. 

Returns address:

Display Developments Limited
Unit 4, Fordgate Business Park
Crabtree Manorway North
Belvedere
Kent
DA17 6AS 

 

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